- First and foremost, you should know that I will be in touch with you through the whole Longarm Quilting process.
- Once you’ve submitted your order form, I will send you an email verifying all the information you have entered and if I have questions I will send those to you in that email. I will also include the address information you will need to ship your quilt to me.
- What goes in the box?
–You will package your quilt top, quilt backing if you are providing it, quilt backing and a printed copy of the order form in a plastic bag and then put that in a box.
–Ship it to the address I emailed you, and that’s it!
–Please be sure to insure your package. I will also ensure your package when I return it to you. - Please choose color thread and design, I will be contacting for by phone to help assist.
- Your quilt will be quilted in the order I receive it. I work on one quilt at a time and do not remove a quilt once I’ve loaded it on the frame. Once your quilt is loaded and I have begun quilting it I will send you pictures for you to see how the thread and design are progressing.
- When I have completed quilting your quilt, I will be contacting you by email or phone for balance charges.
- I offer Free Return Shipping via FedEx or UPS.
- Once I have verified your payment, depending on the time of day, I will take your package to the FedEx/UPS location and email you the tracking information.
- Once you receive the quilt, I would love an email from you letting me know how you liked it!
- I look forward to seeing what you have created and joining you on your quilting journey!
If you have ANY questions, please feel free to contact me, I am always happy to help!
Ready to start your project, fill out our ORDER FORM.